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FAQ Category: Audit

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  • Posted on February 1, 2024
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For Auditors: Who can I contact at the PIRB if I have a problem?

Audit@pirb.co.za will be able to assist.

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  • Posted on February 1, 2024
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For Auditors: How do I upload ‘refix’ photos?

Auditors can log into their profiles and click on ‘My Report Listings’, fill in the necessary details and click on the ‘add’ button.

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  • Posted on February 1, 2024
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For Auditors: Where do I log in as an auditor on the PIRB’s new system?

http://audit-it.co.za/login/auditor

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  • Posted on February 1, 2024
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How can I, as a plumber, communicate with an auditor?

You will be able to communicate with each other through the PIRB’s new system.

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  • Posted on February 1, 2024
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Can I see my audit status on the PIRB’s new system?

Yes, by clicking on the ‘AUDIT STATEMENT’ option after logging onto your profile. Here you will see if your audit is in progress, pending or complete.

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  • Posted on February 1, 2024
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How do I know if I have an audit coming up?

Please see your audit status by clicking on the ‘AUDIT STATEMENT’ option after logging in to your profile.

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  • Posted on February 1, 2024
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What is the difference between the South African National Standards (SANS) and the PIRB Standards?

The PIRB does not have or set any plumbing standards or regulations. The PIRB adheres to the South African National Standards (SANS) and the respective regulations. The SANS is developed through a consultation process with the plumbing industry, through various committees, which is administrated by […]

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  • Posted on February 1, 2024
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The auditor has engaged with my customer for work, what do I do now?

An auditor may not engage with or attract work from your customer resulting from the PIRB audit process. If you find that an auditor has done this, please inform PIRB immediately so that it may be investigated and if required, the necessary corrective action will […]

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  • Posted on February 1, 2024
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Can an auditor recommend or impose a specific product on me?

No. An auditor may not differentiate between specific products and may not refer or impose any products onto you. If you find that an auditor has recommended or imposed a product on you, please inform PIRB immediately so that it may be investigated and if […]

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  • Posted on February 1, 2024
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Are auditors audited?

Certainly, yes. The Auditors themselves are also audited to ensure consistency, fairness, and transparency.

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